We are a consultancy and training company specialising in customer service. We are passionate about working with organisations and individuals to help them improve and excel at providing outstanding service.
News
We are happy to announce that we have now set a number of dates for our Fish! courses. To find out more about Fish! and to see the course dates, click here
We are very excited to announce that we have partnered with our friends at Customer 1st International to offer their up to the minute, modern, web-based e-learning programmes with online Tutor support.
Testimonials
“It helped us to take a step back and view our services more objectively from a customer’s viewpoint.”
“Taking part in the programme helped us to gain a better focus on our customers.”
“It helped to improve staff communication skills with customers, both written and verbal”
Welcome to our website
When Inspiring People was born in 2000, little did I know nine years on, we would have moved offices, had an Inspiring baby – growing our own, worked in places as far flung as Zambia and Singapore or, in our quest to always be there for our customers, slept on the M5 as flooding cut Gloucestershire off from the rest of the country!
But here we still are, thanks to a fabulously tolerant family and a strong team.
I have tried to design the new site by getting into your head as a customer. Whatever you are trying to do to improve your customer experience, it should provide you with some ideas.
I hope you find this an Inspiring website and as we practice what we preach – I am always open to feedback!
Enjoy.
Caroline Tan
Caroline receives ICS Associate Membership