Annie Mulady

Annie is one of our longest standing team members. She has a long-held belief that service is the key differentiator between businesses and that this is particularly crucial when a number of companies are offering the same product. Given that two-thirds of customer complaints are about people and service issues, not the actual product, she believes that all staff should be trained, empowered and have the tools in order to deliver the ultimate customer service experience.

In recent times Annie has been delivering and inspiring virtually from her home office. Her latest piece of work for Inspiring People was facilitating sessions for 117 people through the Kingdom Cares modular programme which we designed and developed for KHA.

 

Some of the organisations Annie has worked with include:

  • LEGO as Customer Service Manager for Europe North and Global Customer Relationship Manager (you will find yourself using plenty of LEGO in her workshops)
  • Lex Vehicle Leasing and Hertz in both sales and customer service management roles

Annie has hands-on front-line and team management experience coupled with a clear and energetic communication style. Her style is extremely participative and engaging – in short, people love being trained by Annie.

01905 420983

contact@inspiringpeople.co.uk

42 Laugherne Road
Worcester
WR2 5LS

Get In Touch

Use the form below to get in touch.


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01905 420983

contact@inspiringpeople.co.uk

42 Laugherne Road
Worcester
WR2 5LS

Get In Touch

Use the form below to get in touch.


01905 420983

contact@inspiringpeople.co.uk

42 Laugherne Road
Worcester
WR2 5LS

Get In Touch

Use the form below to get in touch.


01905 420983

contact@inspiringpeople.co.uk

42 Laugherne Road
Worcester
WR2 5LS

Get In Touch

Use the form below to get in touch.


01905 420983

contact@inspiringpeople.co.uk

42 Laugherne Road
Worcester
WR2 5LS

Get In Touch

Use the form below to get in touch.


01905 420983

contact@inspiringpeople.co.uk

42 Laugherne Road
Worcester
WR2 5LS

Get In Touch

Use the form below to get in touch.