Nick is an experienced training consultant and coach, having worked for over 25 years in the private and public sectors. He specialises in leadership development and believes that excellent service starts at the top and must be genuinely part of the organisation’s culture and DNA. He has worked on several projects with Inspiring People including a piece of work with the British Transport Police
Nick has had the opportunity to work on customer service projects across many industries with clients including Disney stores, Carlsberg UK, Highways England and HSBC. His approach is to use the training cycle from identifying through to evaluation to ensure return on investment for his clients.
Nick believes people learn from experience, he therefore creates a learning environment where individuals are actively engaged, inspired and motivated to experiment with and apply their new knowledge and skills.
In his spare time Nick likes to spend time with his family, road run, walking and anything else that takes him outside.
42 Laugherne Road
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