Devon County Council
We designed, developed and delivered two programmes for Devon County Council, a management programme (Managing a Great Customer Experience) for around 200 Managers, Team Leaders and Supervisors and a one-day programme (Delivering a Great Customer Experience) for all other team members regardless of the role they carried out.
We also trained in-house customer champions to deliver the one-day programme themselves and coached the first eight practitioners through their Institute of Customer Service Innovations qualifications successfully.
The Stables Business Centre,
Walnut Tree House,
Wychbold WR9 0BU
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